REFUND POLICY

Clue: there isn’t one

At Urban Curiosity, I have decided to adopt a no refund policy*. You won’t find a “100% guaranteed” promise or “money back guarantee” on any of Urban Curiosity’s sales pages or checkout pages.

Why? I’m not trying to get as many bums on seats as possible. I’m confident about the transformative benefits of the programmes, training, retreats and tools I design.

I believe in delivering on what I promise in my sales pages - this is how I choose to build trust with my clients. I take a lot of time to ensure my sales page copy is detailed and clear about what you can expect.

In turn, I trust prospective clients will read it carefully + check in with their intuition (and their schedule and their bank balance!) about whether taking an Urban Curiosity training now is the right choice.

If you have a question about an Urban Curiosity course that you feel is not answered in the FAQ section on every sales page, then drop me a line here.

If you are having a wobble about whether or not to purchase, you can always decide that now may not be the right time for you to make the time or financial commitment.

If you strongly believe an Urban Curiosity programme or toolkit will make a difference to you in this season of work and life but you just don’t have the funds available, then consider applying for a scholarship.

*Refund Policy for Wonder Lab

As a service-based offering, I do not offer refunds more than two weeks after the programme begins (less a £100 administration fee). Any payments made after the first two weeks are non-refundable. In the event of emergencies or unforeseen circumstances, I’m open to discussing options on a case-by-case basis, including the possibility of enrolling you in a future cycle.

*Refund Policy for Momentum Mondays

You may cancel at any time. Please note payments already made cannot be refunded regardless of whether you use the coaching package or not. Please register mindfully.

Thank you for respecting this policy.